Higher demand for controllers: ELETOR’s production challenges

This year, we have recorded an almost 100% increase in demand for our controllers from the flagship Speed Control Servomotor series. We are proud and delighted, but it also came as an unexpected surprise. We are doing our best to optimise production to avoid delivery disruptions, while also preventing stock from sitting on warehouse shelves. This time, we did not manage it – demand significantly exceeded supply, causing delivery bottlenecks and, at times, frustration among our customers.

We sincerely apologise, but please believe us when we say that we are doing absolutely everything we can to minimise the waiting time.

SC-S model controllers are manufactured in batches of 300 units. The last production batch sold out in 3 months. It takes us approximately 2 months to resume production. Each controller consists of around 150 components, and the absence of even one of them causes a bottleneck. We work with suppliers from all over the world – coordinating the supply chain logistically depends to a large extent on human factors and available resources. We cannot control everything.

The current heatwave is driving up demand, as well as our customers’ understandable frustration. It is stressful for us too when we cannot meet their requirements. We are continually working to improve our production system and expand our range. We face new challenges that have emerged alongside the significant increase in production. We are working hard, and things will certainly get better.

Next week, we will send you the first controllers from the new production batch. Everything is ready – we are just waiting for the motherboard modules, then we will program them, pack them and send them to you.

Thank you for your trust and patience. We apologise for any inconvenience.

Have a lovely Sunday.

P.S. The photos show a cabinet with the current prototypes in our design office, and the boss with his dog, Emet. To answer your questions in advance: what breed is he? A Central Asian Shepherd Dog. Between you and me, the boss can talk about his pet endlessly, so as well as purely “technical” phone calls, you can have a chat about the dog :)