Professional assembly has a crucial impact on product quality

The main principle when planning the production of each of our devices was simplicity of design and intuitive operation. That was the case around 12 years ago, when our company was founded.

Time, experience and thousands of minutes spent talking to customers and installers have led us to change our original assumptions slightly.

Complaints and devices brought into the workshop for servicing are key to our new projects. We learn from every device we service, and, among other things, this enables us to replace faulty components in subsequent series or add further functions that customers need.

Individual electronic or mechanical components may break down. Some sooner, others later. This is normal – after all, no device is indestructible.

Unfortunately, years of experience have shown that a large proportion of devices brought in for servicing have also suffered as a result of human actions. Of course, it is not for us to judge what anyone does with their device, but many failures could be avoided by following the operating instructions, for example. This would help prevent controller overloads, moisture on pcb boards or sensor damage.

In the attached photograph, we present our controller from the first series of SW-1 products after 10 years of operation! At first, we wondered whether this device had even been used in a pigsty. However, the device’s characteristic smell left no one on the team in any doubt that the controller had been operating in its intended environment. The perfectly preserved front panel, display and clean pcb board are proof that careful assembly enabled the device to operate faultlessly for years. The product needed one electronic component replaced and was returned to its owner ready for further operation.

What moved us in this situation was the investor’s attachment to and trust in our brand. Although we have much more advanced controllers than the one shown below, the farmer did not decide to replace it – he chose to refurbish a device that had already paid for itself many times over from an economic point of view. As long as it continues to do its job as expected, however, it remains fully usable.

In an age of chasing fashion and trends, we focus on quality, sustainable and stable development, consistency across production runs, reliable deliveries and after-sales support. Above all, we listen to our customers – investors and installers alike. Because we are still a small company, we work very flexibly and can respond relatively quickly to changes in projects and device software.

Future products from the ELETOR brand will continue to be intuitive to operate, as well as simple and intuitive to install, so that they can serve their investors for many years.